Sending.Me upholds the adoption of Decentralization. We are facing the challenge of achieving mass adoption while staying true to our Principles, which include both privacy and transparency.
We believe privacy is the power to selectively reveal oneself to the world. For us, it’s crucial to protect privacy in both communications and transactions, as well as being a pseudo-anonymous platform.
Guided by our principles, Sending.Me is designed in a way that protects your privacy while processing as little personal data as possible for the network to thrive; Sending.Me enables pseudo-anonymity, strives to provide the right of total anonymity, and offers ways to selectively reveal oneself to the world.
In this Privacy Policy, we explain how Sending.Me strives to only request data that’s useful and required, not to hold that data longer than necessary, and to give you as much control as possible over your data.
Who we are
This Policy applies to www.sending.me and all websites and mobile apps owned and operated by LinX Communication Inc. Whenever “Sending.Me” or “we” is used in this Privacy Policy, we’re referring to LinX Communication Inc, an American company. Our contact information can be found on our website and at the end of this Privacy Policy.
Sending.Me is a decentralized instant messenger bringing protocols and Dapps together on a one-stop solution. What we provide:
- Chat and trade on a decentralized, censorship-resistant platform built for the Web3 era.
- Have complete ownership of your wallets and connect with all your Web3 communities to swap ideas, tokens, and memes thanks to our technical decentralized framework and multi-chain operability.
- Seamlessly accessible via mobile & desktop interface to securely chat, trade, and share anything, anytime, with anyon
- Discover and connect with your communities, friends, and the world through text, audio, and video on our social platform.
- Collaborate with Web 3 builders and communities through open-source SDKs to build the future Web3 socialization while developing novel features.
Our role in your privacy
If you’re a user of any Sending.Me product or service, or just visiting our website, this Privacy Policy applies to you.
When Sending.Me collects and processes personal data for our own purposes (which we don’t do often). Sending.Me acts as the ‘data processor’ of information. This means we determine how and why your data are processed.
You can exchange messages with other users through the Sending.Me app. In these situations, Sending.Me acts as the ‘data processor’ of information provided by you. This means we process these data strictly on your behalf, as a Sending.Me app user and we will never process the data for our own purposes.
How and why we use your data
Under relevant privacy legislation, Sending.Me can only use your data for certain reasons and where we have a legal basis to do so. Beyond the law, it’s our policy to store and process only those data that are essential to provide you with the best possible service. Sending.Me won’t process or store any data that we don’t need, and we only store personal data for the least amount of time needed for these purposes.
Here are the reasons why we process your data:
Ethereum is a public blockchain.
Ethereum is a community-run technology powering the cryptocurrency ether (ETH) and thousands of decentralized applications (DApps). The Sending.Me app provides both PC and mobile portals and streamlined access to Ethereum’s growing ecosystem of decentralized applications.
The Ethereum public network is accessible to anyone in the world with an internet connection. Anyone can read or create transactions on a public blockchain and validate the transactions being executed. Therefore, the information you share on the Ethereum blockchain is public.
Ethereum Name Service (ENS) allows Ethereum addresses to be replaced by custom text-based names. When you register an ENS name with a given wallet address, that address becomes associated with the username, reducing the privacy of that account.
Data processed in connection with your Ethereum account:
| Personal Data | Purpose(s) | Legal basis | Stored |
| Ethereum account information: – Ethereum address, transaction history, tokens, and amounts – Registered ENS name (if applicable) and other data stored on the blockchain via your Ethereum account | To allow you to access details of your Ethereum account using the Sending.Me app | Consent and Legitimate Interest: – Necessary to perform our contract with you; for example, this data is necessary if you use your Ethereum account on the Sending.Me app – You give your consent by sharing information on a public blockchain | Immutable |
| Peer ID | To prevent excessive data traffic from the same IP-address through rate limiting, in order to ensure the network isn’t overloaded and remains operational | Necessary to prevent the network from being overloaded 30 days | Immutable |
Offering secure, private messaging
When you generate an account, your private keys are generated (public and private keys) and stored locally on your own device. This means that Sending.Me doesn’t know which keys belong to you and doesn’t process any personal data in this respect. You’ll then be given display name options to choose from (derived from this key pair). Your display name will only be shared if you choose to share your display name by chatting with Sending.Me or other users.
Within the Sending.Me app, you can create a list of trusted contacts based on the chat keys you choose to trust. Your trusted contacts are stored locally on your own device. This means Sending.Me has no access to your contact list and doesn’t process any personal data in this respect.
With regard to messages on the Sending.Me app, Sending.Me acts as a data processor. On the Sending.Me app, you can exchange messages with other users, including text, photos and audio messages. Only the recipient of a message can decrypt the message by opening it on their own device. This means that Sending.Me can never access any user messages in private chats.
These messages aren’t stored on a central server but are only temporarily stored in the edge nodes layer. The nodes are maintained by users themselves or 3rd parties for users’ convenience.
How we work with third-party processors
Sending.Me won’t share your personal data with third parties.
However, Sending.Me may engage (sub) processors that we trust to carry out the processing of personal data on our behalf. We only provide personal data to (sub) processors when necessary for them to execute the services they provide to us. We’ve established contractual agreements with all our (sub) processors ensuring that they may only process the personal data collected and processed by us within the scope of the contractual agreement and under no circumstances for other purposes.
As Data Controller: Sending.Me may use (sub) processors to assist us in our services provided as a data controller. Our use of processors is under a contractual agreement and in accordance with privacy legislation.
As Data Processor: Sending.Me may also use sub-processors to assist us in our services. Sub-processors receive personal data from us which they process by our order, in accordance with your instruction, as laid out in the contractual agreement between you and Sending.Me. Our use of sub-processors is under a contractual agreement and in accordance with privacy legislation.
We use the following external services and tools: Infura, Inc. (to collect and send your Ethereum data), Etherscan (to allow users to search the Ethereum blockchain for transactions, addresses, tokens, prices, and other activities), CryptoCompare (to obtain current fiat value), and services others use to host ERC721 content (including collectibles such as Cryptokitties), and Pinpoint Software (to track recruiting and work applications).
We’re serious about data security
Sending.Me protects the personal data we process from unauthorized and unlawful access, change, disclosure, use, and destruction. For example, we take the following technical and organizational security:
• We encrypt many of our services using SSL and other security measures.
• We review our information collection, storage, and processing practices, from time to time, to guard our systems against unauthorized access.
• We restrict access to personal data to our contributors and all other parties we work with on a need-to-know basis, subject to strict contractual confidentiality obligations.
• We perform periodic internal security audits.
Learn more about how seriously we protect your data by reading our Security Protocol.
A quick bite on cookies
No cookies are needed to use the Sending.Me app secure messaging feature and crypto wallet. So we don’t use them for those services. However, cookies are necessary for the technical operation of our website and Web3 browser (for DApps). When we have to use cookies, we choose cookies that don’t hold any user-specific information and are essential for the operation of the product or service.
This Privacy Policy might change
We might modify or replace any part of this Privacy Policy. Please check our website periodically for any changes. The new Privacy Policy will be effective immediately upon posting to our website, but if we change our Privacy Policy significantly, we will inform you through the Sending.Me app.
Your choices and rights
As explained throughout this Privacy Policy, Sending.Me collects very little information about our users. As a result, it might be difficult to verify whether a request regarding privacy rights has actually been submitted by the person concerned. We therefore encourage you to delete your personal data by uninstalling the Sending.Me app. Note that this doesn’t remove Ethereum account information, which has a history on the Ethereum blockchain.
As laid out in relevant privacy legislation, you have the right to
• Ask us to correct or update your personal data (where possible);
• Ask us to remove your personal data from our systems;
• Ask us for a copy of your Data processed, which may also be transferred to another data controller at your request;
Withdraw your consent to process your personal data (only if consent was asked for a processing activity), which only affects processing activities that are based on your consent and doesn’t affect the validity of such processing activities before you have withdrawn your consent;
• Object to the processing of your personal data;
• File a complaint with the Federal Data Protection and Information Commissioner (FDPIC), if you believe that your personal data has been processed unlawfully.
Links to other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Biometric Data
We may use Biometric Data during the onboarding or account reactivation process. These identifiers include facial recognition data, as well as mathematical representations of your facial geometry. We use Biometric Data only as described in this section.
We use Biometric Data to identify and authenticate you, for security purposes. We do not store, share or sell your Biometric Data.
Contact Us
LinX Communication Inc
300 CREEK VIEW RD STE 209
NEWARK, Delaware 19711
United States
You can message us directly in the Sending.Me app such as talk to Serena.
To contact us privately, please email us at contact@sending.me